Department Manager - Nebraska Crossing Outlet
Company: H&M
Location: Gretna
Posted on: March 10, 2025
Job Description:
Company DescriptionAt H&M, our purpose is to liberate
fashion for the many. We want to shape a new world in Fashion. A
world with one ultimate goal: to unleash your self-expression. As
an H&M colleague, you're encouraged to be yourself & more.
You'll take on new responsibilities from day one, learn skills for
life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and
belonging, and we actively seek colleagues who share our
commitment.Job DescriptionAbout the RoleAs a Department Manager,
you'll be the leader supporting and encouraging your whole team. By
bringing everyone together, you'll be able to create an inclusive
culture that promotes collaboration and an entrepreneurial spirit,
helping you, your team, and H&M succeed. Ensuring an excellent
operational & visual experience for your store, customers &
colleagues. You'll be aware of your store's strengths,
opportunities, and competitors. Analyze and follow up on sales,and
create plans to optimize results and profits.A Day in the Life
Working at H&M means no two days are ever the same, but a
typical day will include the following responsibilities*
Customer Sales & Profit
- You are responsible for the total OMNI customer experience in
your store, ensuring visual and commercial curation according to
global guidelines
- Representing yourself and the H&M brand positively during
customer interactions
- Be aware of and take responsibility of your department's
strengths and identifying commercial opportunities and acting on
them
- Establish & analyze sales and budget goals, creating plans to
optimize results
- Ensure customer service is provided in all areas of the store
and that your team has the ability to work towards actively
promoting and selling products to customers
- Following up that your team is actively promoting our Customer
Loyalty App (Hello Member) & in-store sustainability
initiatives
- Manage your department in a cost-efficient way
- Ensure correct routines in fitting room and checkout, including
transaction, returns and exchanges
* Ensure all admin routines for both people and operations are
handled in a correct wayFashion & Trend Awareness
- Keep up-to-date with fashion scene, trends, tendencies, styles,
brands, products, competitors and relevant influencers, etc.
- Ensure your team provides product and fashion knowledge as well
as other relevant information during customer interactionsTeam &
Development
- Responsible for recruitment, onboarding, performance
management, upskilling & developing your team in-store
- Complete performance evaluations and succession planning to
support business & team needs
- Retain and share your knowledge and skills with your team
- Collaboration, planning & teamwork with in-store Visual
Merchandiser team
- Give & receive feedback with your colleagues to learn, develop
& support each other
- Responsible for the teams planning & scheduling
- Regular communication to store colleagues to inform, motivate
and inspire - daily, weekly meetings, etc.
- Ensure all procedures, routines, and legal requirements in all
areas of the store are followed
- Participate in relevant available Onboarding & introduction
processes, trainings and courses relevant for your role & future
developmentRetail Operations/ Visual & Commercial Execution
- Secure a clean and tidy sales floor and back of house including
stockroom areas
- Ensure high fashion quality, visual and commercial product
presentation, with good garment care
- Secure good stock levels and provide input on allocation to
Area team
- Ensure the full garment cycle - from delivery to garment
presentation - and fitting room routines are according to our
standards and routines set internally, utilizing all tools and
technology provided
- Upkeep & follow best practice for any in-store OMNI Services &
in-store tech services/tools, etc. (Instore Care App, Click &
Collect, Smart Store etc.)
- Secure a strong balance and the maintenance of price signs
in-store and throughout the sales floor/store following guidelines
according to global and local strategies & sales market/regional
requirements to ensure a strong and consistent price perception
throughout store
- Updating & upkeep of BOH Areas for all colleagues (key
information, health & safety, tidiness etc.)
- Responsible for opening & closing of store
dailyQualificationsWho You Are
- To be a successful and effective Department Manager, you'll be
a strong leader who enjoys taking responsibility for others
- You must be ambitious, an effective communicator, supportive,
an analytical solution finder, capable of working with numbers and
managing statistics
- You are achievement-oriented, motivated by performance and
competition to be truly customer centric.
- 1-2+ years of transferrable experience welcome
- You have the ability to lift in excess of 20 pounds
- Ability to coach and counsel staff on management and
progressive discipline techniques
- Ability to stand for long periods of time, bend, stretch,
engage in repetitive motions, push, pull and carry items
(mannequins, clothing, totes, torsos, etc.) for a short
distance
- Ability to climb a ladder and use a step stool
- Open availability including evenings and weekends
- Basic computer skills such as browser navigation, software
interaction, and data entry are needed
- May be required to travel to support other stores and for
trainingWhy You'll Love Working for H&M
- We value diverse backgrounds, including but not limited to
race, ethnicity, gender, age, religion, sexual orientation, and
disability
- We pride ourselves on being a values-driven organization,
guided by our 7 unique values that have been part of our success
story for over 75 years
- You'll have access to our Colleague Resource Groups (CRGs) to
find community and networking opportunities among colleagues
- We are an inclusive company where you're encouraged to be
yourself at work
- You will have access to a large global talent community, where
career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer
comprehensive benefits inclusive of health insurance, wellness and
family support programs, company match 401k, paid leave programs,
and paid time off, including a community day to serve your local
community
- You'll be able to express your personal style with our employee
discount at H&M, & Other Stories, and COSAdditional
InformationJob Status: Hourly, Non-ExemptCompensation: Hiring Range
is $21.39-25.24 Hourly**EEOC Code: SLS*This job posting highlights
the most critical responsibilities and requirements of the job.
It's not all-inclusive. There may be additional duties and
responsibilities assigned for this job at the company's
discretion.**H&M, in good faith, believes that this posted
range of compensation is the accurate range for this role at this
location at the time of this posting. H&M may ultimately pay
more or less than the posted range depending on candidate
qualifications. This range may be modified in the future. Benefits:
We offer all our employees at H&M Group attractive benefits
with extensive development opportunities around the globe. All our
employees receive a staff discount card, usable on all our H&M
Group brands in stores and online. Brands covered by the discount
are H&M (Beauty and Move included), COS, Weekday, Monki,
H&M HOME, & Other Stories, ARKET, Afound. In addition to our
staff discount, all our employees are included in our H&M
Incentive Program - HIP. You can read more about our H&M
Incentive Program .In addition to our global benefits, all our
local markets offer different competitive perks and benefits.
Please note that they may differ between employment type and
countries.We offer: 25% Staff Discount - Medical, Pharmacy Vision
and Dental Coverage - Employee Assistance Program - Vacation,
Wellness, Holiday and Parental Pay - 401K - Commuter Benefits,
Health and Dependent Care FSA. Plus, additional Voluntary
Benefits.Inclusion & Diversity:H&M is a part of H&M Group.
At H&M Group, we're determined to create and maintain
inclusive, diverse and equitable workplaces throughout our
organisation. Our teams should consist of a variety of people that
share and combine their knowledge, experience and ideas. Having a
diverse workforce leads to a positive impact on how we address
challenges, on what we perceive possible and on how we choose to
relate to our colleagues and customers all over the world. Hence
all diversity dimensions are taken into consideration in our
recruitment process. We strive to have a fair and equal process and
therefore kindly ask you not to attach a cover letter in your
application as they often contain information that easily can
trigger unintentional biases.Company Description:H&M is a
fashion brand that offers the latest styles and inspiration, from
fashion pieces and unique designer collaborations to affordable
wardrobe essentials. Our business idea is fashion & quality at the
best price in a sustainable way. Learn more about H&M .Videos
To Watchhttps://www.youtube.com/watch?v=UYCoVfEW9gURequired
Keywords: H&M, Omaha , Department Manager - Nebraska Crossing Outlet, Executive , Gretna, Nebraska
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