Patient Implant Care Coordinator
Company: Omaha Oral Surgery
Location: Omaha
Posted on: October 4, 2024
Job Description:
Role and Responsibilities The Patient Implant Care Coordinator
will greet patient, answer phones, schedule appointments and
provide cost estimate and collect patient financial responsibility.
The Patient Implant Care Coordinator will also manage the doctors
schedule and any communications with patient and referring
offices.
- Provides concierge level customer service while interacting
with patients, referring offices, and team members over the phone,
in person, or via electronic communication.
- Updates and maintains patient insurance information.
- Maintains doctor schedule to ensure efficient use of the
doctors time.
- Partners with clinical team to ensure excellent patient
experience.
- Adheres to deadlines and prioritize work against the patient
schedule.
- Collects payments from patients in an effective and
professional manner.
- Understands doctor treatment recommendations and develops
treatment plans from diagnosis.
- Effectively communicates treatment options and associated costs
to the patient.
- Maintains confidentiality of all information in accordance with
HIPAA.
- Performs other related duties as assigned. Education and
Experience
- Highschool diploma or equivalent required.
- Two years of customer service experience required.
- Medical or dental experience preferred. Skills and Abilities
- Understanding of dental terminology.
- Friendly, inviting, and professional personality and
presence.
- Basic office skills such as typing and filing.
- Good organizational skills.
- Attention to detail.
- Leadership and problem-solving skills.
- Effective communication skills.
- Ability to work cross functionally with other team members.Core
Benefits & WellnessMedical (including Virtual Care), Dental, and
Vision CoverageEmployee Assistance Program (EAP)Uniforms/Scrubs
providedFinancial Well-BeingCompetitive pay, Bonus potential, and
annual merit reviews401(k) Plan w/Company MatchHealth Savings
Account (HSA) with HDHP health plansLife InsuranceBasic and
Supplemental Life InsuranceSpouse and Child Life InsuranceTime Off,
Disability And Leave Of AbsencePaid Vacation (Starting at 2 weeks)
and 6 Annual Paid HolidaysShort Term Disability PlanLong Term
Disability PlanPIa938bdef35c3-31181-35705045
Keywords: Omaha Oral Surgery, Omaha , Patient Implant Care Coordinator, Other , Omaha, Nebraska
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