Patient Implant Care Coordinator
Company: Omaha Oral Surgery
Location: Omaha
Posted on: October 7, 2024
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Job Description:
Role and Responsibilities The Patient Implant Care Coordinator
will greet patient, answer phones, schedule appointments and
provide cost estimate and collect patient financial responsibility.
The Patient Implant Care Coordinator will also manage the doctors
schedule and any communications with patient and referring offices.
Provides concierge level customer service while interacting with
patients, referring offices, and team members over the phone, in
person, or via electronic communication. Updates and maintains
patient insurance information. Maintains doctor schedule to ensure
efficient use of the doctors time. Partners with clinical team to
ensure excellent patient experience. Adheres to deadlines and
prioritize work against the patient schedule. Collects payments
from patients in an effective and professional manner. Understands
doctor treatment recommendations and develops treatment plans from
diagnosis. Effectively communicates treatment options and
associated costs to the patient. Maintains confidentiality of all
information in accordance with HIPAA. Performs other related duties
as assigned. Education and Experience Highschool diploma or
equivalent required. Two years of customer service experience
required. Medical or dental experience preferred. Skills and
Abilities Understanding of dental terminology. Friendly, inviting,
and professional personality and presence. Basic office skills such
as typing and filing. Good organizational skills. Attention to
detail. Leadership and problem-solving skills. Effective
communication skills. Ability to work cross functionally with other
team members. Core Benefits & Wellness Medical (including Virtual
Care), Dental, and Vision Coverage Employee Assistance Program
(EAP) Uniforms/Scrubs provided Financial Well-Being Competitive
pay, Bonus potential, and annual merit reviews 401(k) Plan
w/Company Match Health Savings Account (HSA) with HDHP health plans
Life Insurance Basic and Supplemental Life Insurance Spouse and
Child Life Insurance Time Off, Disability And Leave Of Absence Paid
Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Short
Term Disability Plan Long Term Disability Plan
PIa938bdef35c3-31181-35705045
Keywords: Omaha Oral Surgery, Omaha , Patient Implant Care Coordinator, Other , Omaha, Nebraska
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